The Eastern Travels Retaining Top Clients with TripGain
retention of existing clients
API based inventory access
service offerings
client satisfaction
About Eastern Travels
Region | India |
Headquarters | Jamshedpur, India |
Company Size | Mid-sized to large TMC |
Employee Size | 138 |
Industry | Travel & Tourism |
Website | https://www.easterntravels.co.in/ |
Eastern Travels is a leading travel agency headquartered in Jamshedpur, with a strong presence in East and expanding to the West. With over 138 employees and multiple branches, Eastern Travels has established itself as a trusted travel management partner for India’s largest corporate groups, most notably within the Tata Group.
Existing Approach: Heavily dependent on serving Tata Steel and other Tata Group companies through on-site "implants" and offline fulfillment
The Challenge
The Eastern Travels faced many challenges in manual workflows and lack of digital tools, limiting them the ability to scale corporate business
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